Clerk: Competence Center Claims 80 - 100 % Job details | Suva

Job description Empower yourself with us. ## With us, you know exactly what you get up for in the morning: You make the work and leisure of millions of people safer. That drives you and moves you forward. You learn something new every day and grow from it. Together with us. Clerk: Competence Center Claims 80 - 100 % Zürich What you achieve • You answer customer inquiries regarding claim cases mostly by telephone, but also through other channels such as e-mail, customer portal, etc. • With competent and solution-oriented advice in claim cases, you ensure satisfied customers. • You ensure cooperation with the specialist departments. • As a customer advisor, you are responsible for the incoming electronic mail in claims management and triage it. • You perform various administrative activities to support claims management. What you bring with you • You have a basic commercial education and/or training in the field of customer dialogue or a comparable education. • You bring sound experience and enjoyment in advising customers, preferably in the social or private insurance sector. • Customer-oriented action as well as independent, flexible, and networked thinking is a matter of course for you. • You are curious, IT-savvy, constantly develop yourself further, and enjoy working in a team. • You have mastered German at a native level and bring good knowledge of a second national language.