Employee* Customer Service

• Zürich • Temporär • 80-100% • Customer Service/Call Center This position is temporary for at least 6 months with the option of a permanent position Shifts 06:45 - 19:00 Uhr in the day team Mo-Fr. Tasks • Independent answering and processing of private customer calls • Compliance with the quantity and quality targets specified by the group leader • Ensuring cooperation with other groups of the Contact Center and other departments • Responsible handling of sensitive information and data, in particular compliance with banking secrecy and the Clear Desk Policy • First time right: Reduction of multiple calls through active listening and professional customer advice Requirements • Customer- and service-oriented personality • Stylistically correct German language skills and good French language skills (at least B2) or German language skills and good Italian language skills (at least B2) • Initial professional experience • Teamwork, efficient work, open and friendly person Have we sparked your interest? Then we look forward to your online application or simply and uncomplicatedly contact us by phone or email.