Business Analyst Sales Master Data and Processes

Business analysis - CRM - Siebel - customer master data - Master Data - MDM - banks - Stakeholder Management - Change Management

Business Analyst Sales Master Data and Processes

Tasks

• Analysis, collection and documentation of the existing sales master data landscape, sales processes and system landscape
• Derivation of target images and target processes with a focus on customer and contract management, offer catalog management and reference data
• Management considering complexity reduction, automation potential and future flexibility
• Identification, consolidation and documentation of requirements in close coordination with relevant stakeholders
• Support in the identification, evaluation, selection and introduction of sustainable solutions and processes, including the support of tenders and Proof-of-Concepts
• Close cooperation and continuous exchange with sales, specialist and IT departments as well as coordination with parallel initiatives and projects
• Development of sound decision-making bases, including business cases, effort estimates and risk analyses
• Preparation and moderation of workshops as well as presentation of results at management level
• Contribution of a market view on current trends and best practices in the area of customer and contract management

Requirements

• Several years of sound experience as a Business Analyst in complex projects in the banking environment or comparable industries, ideally with a focus on sales master data and processes
• In-depth understanding of sales processes, master data management and the specific requirements in customer and contract management
• Solid understanding of modern technologies, data structures and IT systems
• Experience in projects with demanding interfaces and high complexity
• Expertise with UML modeling and BPMN as well as process management concepts
• Solid skills in Excel and PowerPoint
• Experience in dealing with agile tools such as Jira, Confluence or similar platforms

Platform

• Very good German skills

Advantageous

• Knowledge of current market trends, technologies and best practices in the area of customer and contract management
• Practical experience in the use of AI tools in the context of business analysis or project implementation

Personality

• Pronounced analytical and strategic mindset for the development of target images, concepts and business cases
• Excellent skills in the understandable preparation, consolidation and communication of complex matters as well as in the development of viable, coordinated and sustainable solutions

We are a strong customer focused company working mainly for Top 500 companies. We pay great attention to further training and development, carrier opportunities and working conditions. We provide these opportunities to Swiss and EU residents. If you are strong in the above mentioned fields do not hesitate to send us your application and let us inform you about this.

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