Senior Customer Advisor Counter

Senior Customer Advisor Counter (w/m/d) Raiffeisenbank Zürich is a successful, strongly growing and dynamic bank with 6 business branches in the city area. Over 90 employees live and work according to the motto "with heart and competence" as we conquer Zürich. Discover the unique culture that combines entrepreneurial commitment, fairness and personal performance planning and decide on an employer with modern employment conditions, a wide variety of tasks and a high degree of creative freedom. Senior Customer Advisor Counter (w/m/d) What awaits you? Ensuring a discreet, high-quality service at the counter as well as a warm welcome of our customers Processing all counter transactions (cash transactions, currency exchange, precious metals) while complying with all duties of care (incl. KYC) Holistic, needs-oriented advice in the areas of numbers, saving, investing and pension provision Active need identification, cross-selling as well as targeted referral to specialist advisors and appointment scheduling Support and guidance of customers in the digital world as well as active participation in sales and market processing measures What do you bring with you? Completed banking training or comparable qualification as well as experience in the counter and cash area Strong customer and service orientation with high trustworthiness, integrity and sense of responsibility Enjoyment of intensive customer contact as well as strong hosting qualities with a winning appearance Strong communication skills as well as sales flair for active need identification and customer approach Fluent German skills, further language skills (English, ösisch, Italian) are an advantage We provide space for initiative and co-determination We invite our employees to actively shape their work and take on responsibility. This creates varied tasks that create real added value – for all those who want to make a difference. We promote personal and professional development Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees specifically – with a diverse internal educational offering as well as a cost contribution for external further training. We live diversity and equal opportunity We promote the different perspectives, experiences and competencies in our teams. Because this diversity makes us special and contributes decisively to our success. We enable the purchase of additional vacation weeks Our employees can purchase up to two additional vacation weeks per year in addition to the regular vacation days. Do you have questions? For content-related questions about the position: Nush Lazri Teamleiter Privatkundenberatung +41 (43) 2447930 For questions about the application process: Sinem Soysal HR Specialist RB +41 (44) 7452971 We look forward to your online application About us jpid56e6c95jm jit0834jm jiy26jm