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Sales and Customer Advisor Education

Miduca AG

Employment type
Full-time
Location
Zürich
Company
Miduca AG, Vulkanplatz 8, 8048 Zürich
First posted
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Sales and Customer Advisor Education You combine customer consulting with sales success: As the first point of contact, you advise interested parties regarding our educational offerings, process inquiries to completion, and actively contribute to the success and utilization of our courses through your commitment. Important notes: The customer service center is staffed Mon-Fri from 08:00-19:00 as well as Sat from 08:00-12:00. What you move You are the first point of contact for participants and interested parties who contact the Klubschule via telephone or e-mail With your high customer and sales orientation as well as your broad specialist knowledge, you contribute to filling our classes You are responsible for the direct and final processing of all customer inquiries and are the internal interface to other departments The professional processing of complaints within your own area of competence is also part of your tasks You regularly process our team mailboxes, reservation lists, and waiting lists What you bring Education: Completed basic or further education Specialization: in the commercial field or a similar basic training (e.g., Kundendialog EFZ) Professional experience: Professional experience in customer service, ideally in the education sector Pronounced customer orientation, a high understanding of service as well as teamwork and resilience Precise, structured way of working with the ability to think in networks as well as excellent written and oral communication skills Demanding advisory conversations motivate you, and you identify with the mission to accompany people on their educational path German (C1) English (B2) What we offer you Mobile subscription: Discounted business conditions for private mobile subscriptions Sports and fitness offers: Cost participation in subscriptions of various leisure and fitness facilities of the Migros-Gruppe Diverse further education offers: Generous range of free, internal further education, free participation in selected courses (national languages and health courses) and financial participation in the overall course offering. Central place of work: Central locations with excellent public transport connections Occupational pension scheme: Very attractive pension fund with above-average employer contribution Education and further training: Cost participation in specific job-related education and further training Only online applications via the application portal will be considered. Recruitment process Submit application documents Pre-selection of applications Asynchronous video interview Conversation with HR & specialist department Technical interview Offer & contract issuance (Digital) Contact Frau Meillaud Talent Acquisition Partner Apply via WhatsApp. No suitable positions? Set up a search subscription to receive suitable job offers conveniently via e-mail. Create job subscription jpidd0c3dedjm jit0833jm jiy26jm

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