Customer Advisor: Family Allowances / EO Compensation

Customer Advisor Social Insurances: Family Allowances & EO (80 to 100%) Work location: Zurich area / Home office share: up to 60% Employment type: Permanent position For our client, an established and modern Swiss social insurance in the Zurich area, we are looking for a committed and expert personality for the management of the specialist departments Family Allowances and Loss of Earnings Compensation (EO). Your tasks • Customer consulting: Telephone and written support of customers throughout Switzerland (D/F). • Case processing: Independent checking, calculating and determining benefit claims in the area of family allowances (taking into account cantonal and international regulations). • EO & parental compensation: Processing of registrations and ensuring timely payment. • Process design: Active collaboration on special tasks and the further development of internal processes. Qualifications What you bring with you • Education: Commercial basic training or an equivalent qualification. • Professional experience: At least 2 to 4 years of experience in the processing of family allowances and/or EO/parental compensation. • Languages: Business fluent German as well as good French skills (level B2); Italian is an advantage. • IT & know-how: Strong numerical understanding, exact-analytical way of working • Personality: Team player with quick comprehension and networked thinking. What awaits you • Flexibility: Up to 60% home office possible (min. 2 days on site) with modern core hours regulation. • Attractive conditions: Above-average amount of vacation, company holidays between Christmas/New Year as well as strong benefits for families.