Client Manager Digital Banking Support Zürich, 60-100%

27-Oct-2026

Switzerland - Zürich

Customer Advisory / Relationship Management

Personal & Corporate Banking

Tasks

Are you looking for an attractive entry opportunity into the digital world of private client business or do you want to deepen your existing expertise in Digital Banking? Do you value customer contact via telephone and in written advisory and want to work in a young, dynamic team? Then you have come to the right place.

We are looking for Client Managers for telephone and written advisory regarding our Digital Banking products. In this role:

• you support our customers with technical as well as application-specific questions regarding Digital Banking
• you offer efficient advisory for banking-related inquiries, especially regarding the account range and card blockages
• you use your language skills purposefully and look after customers from all over Switzerland
• with your solution-oriented and friendly manner, you contribute to ensuring that our customers can process their daily banking transactions digitally, securely and easily

Automatic job code

345056BR

City

Zürich

Job Type

Full-time, Part-time

Team

In the Digital Banking Support team, we support our customers in processing their daily banking transactions via digital channels - fast, competent and solution-oriented. True to our motto «Every contact is with our most important client», we focus entirely on the concerns of the customers.
You work in the Digital Banking Support team at Client Solutions Switzerland (CSS). With around 1,000 employees at several locations, CSS handles a variety of services and advisory in the telephone, administrative and digital sectors. This includes the 24/7 Digital Banking Support for all customer segments of the bank.

Skills and Experience

• a completed banking apprenticeship or an equivalent education
• enjoyment of working in a dynamic, digital environment
• technical flair and understanding as well as willingness for constant and independent further training in digital topics
• ability to explain complex matters simply and understandably orally
• empathy, commitment and resilience, even in shift operations
• fluent command of three of the following languages: German, French, English or Italian

About us

UBS is a leading global asset manager and the leading universal bank in Switzerland. We also offer diversified solutions in Asset Management and focused capabilities in Investment Banking. Headquartered in Zürich, Switzerland, UBS is present in more than 50 markets worldwide.
We know that great work is never done alone. That is why we place collaboration at the center of everything we do. Because together we are more than just ourselves. Would you like to learn more? Visit ubs.com/careers.

How we hire

It may be that we ask you to complete one or more placement tests during the application process. Find out more about it (EN)

This is us

At UBS, we know that our employees, with their different skills, experiences and backgrounds, make up our success. We are passionately committed to putting our employees first by offering them new challenges, a supportive team, development opportunities and, if possible, flexible working conditions. Our inclusive culture brings out the best in our employees, regardless of where they are on their career path. And we use artificial intelligence (AI) to work smarter and more efficiently. We also know that great work is never done alone. That is why collaboration is at the center of our actions. Because together we are stronger.
We are committed to the inclusion of people with disabilities and strive to make our application process accessible to all. Should you require support during our recruitment process, please feel free to contact us at any time (EN).

Contact details

UBS Business Solutions SA
UBS Recruiting

Legal notice

UBS is an equal opportunity employer. We respect all employees as individuals as well as the different cultures, perspectives, skills and experiences of our staff.