Restaurant Manager - Fine Dining Orsini (M/F/D) 100%

Mandarin Oriental Savoy, Zürich is looking for a Restaurant Manager to strengthen our Savoy Brasserie & Bar team!

Are you a master of your craft? Do you enjoy working in a team that achieves success together, lives integrity and respect, and acts responsibly? Do you have a growth mindset and want to continuously develop yourself? Then we invite you to become part of the world of the extraordinary.

Mandarin Oriental is the owner and operator of some of the most luxurious hotels, resorts and residences in the most attractive destinations worldwide. The group is increasingly recognized for creating extraordinary houses and offers legendary service, inspired by Asian heritage, combined with state-of-the-art luxury experiences.

Mandarin Oriental Savoy, Zürich is located in the heart of Zurich's Old Town, in the central business district, in close proximity to the city's main leisure attractions and just a few minutes' walk from Lake Zurich. The hotel features 80 guest rooms and suites as well as three gastronomic concepts, including an all-day restaurant, a specialty restaurant and a lobby lounge. Furthermore, with its newly renovated event spaces, including a historic ballroom, the house offers the ideal setting for meetings and events.

About the position

As Restaurant Manager in the Food & Beverage Department of Mandarin Oriental Savoy, Zurich, you are responsible for leading the team of the Orsini Fine Dining Restaurant and ensuring that our guests experience first-class service at all times.
You report directly to the Assistant Director of Food & Beverage & Director of RB&E.

As Restaurant Manager, you are responsible for the following activities:

• Deputizing for and supporting the Director of Food & Beverage for the restaurant area as well as being the primary contact person for the restaurant team
• Creation and control of duty rosters as well as holiday planning
• Ensuring smooth and guest-oriented workflows in close cooperation with all departments of the hotel
• Promotion and further development of employees as well as conducting feedback and appraisal meetings
• Coordination of daily restaurant operations according to our quality standards
• Personal care and consultation of our guests
• Ensuring highest guest satisfaction as well as professional complaint management
• Development of new service and sales strategies
• Taking on project and administration tasks

Ideally, you bring the following for this position:

• Completed vocational training in upscale hotel management or gastronomy
• Ideally 3 to 5 years of professional experience in a comparable leadership position
• Strong leadership and organizational skills as well as experience in leading multicultural teams
• Open personality, communication strength and team spirit
• Very good oral and written communication skills
• High quality awareness and a sense for current trends in gastronomy
• Good computer skills as well as experience with POS systems
• Professional appearance, excellent manners and positive charisma
• Resilience and flexibility, including willingness to work evenings, weekends and public holidays
• Very good German and English skills in speaking and writing; further foreign languages are an advantage

Our promise to you:

• Learning & Development: Individual development and further training programs for every career level
• MOstay: Complimentary overnight stays as well as attractive employee conditions in Mandarin Oriental hotels worldwide
• Health & Colleague Wellness: Comprehensive health and wellbeing programs for our employees
• Swiss Deluxe Rates: Exclusive discounts within the Swiss Deluxe Hotels