Customer Advisor Educational Offers

You combine customer advice with sales success: As the first point of contact, you advise interested parties about our educational offers, process inquiries conclusively, and actively contribute to the success and utilization of our courses with your commitment. Important notes: The customer service center is staffed Mon-Fri from 08:00-19:00 and Sat from 08:00-12:00. What you move * You are the first point of contact for participants and interested parties who contact Klubschule via telephone or email * With your high customer and sales orientation as well as your broad expertise, you contribute to filling our classes * You are responsible for the direct and conclusive processing of all customer inquiries and are the internal interface to other departments * The professional processing of complaints within your own area of competence is also part of your tasks * You regularly process our team mailboxes, reservation lists, and waiting lists What you bring * Education: Completed basic or further education * Specialization: in the commercial sector or a similar basic training (Kundendialog EFZ) * Professional experience: Professional experience in customer service, ideally in the education sector * Strong customer orientation, a high understanding of service as well as teamwork and resilience * Precise, structured way of working with the ability to think in networks as well as excellent written and oral communication skills * Demanding advisory conversations motivate you, and you identify with the mission of accompanying people on their educational path * German (C1) * English (B1) * French (ADVANTAGEOUS) What we offer you * Mobile subscription: Discounted business conditions for private mobile subscriptions * Sports and fitness offers: Cost sharing for subscriptions to various leisure and fitness facilities of the Migros-Gruppe * Diverse further education offers: Generous range of free, internal further training, free participation in selected courses (national languages and health courses) and financial participation in the overall course range. * Central place of work: Central locations with excellent public transport connections * Occupational pension scheme: Very attractive pension fund with above-average employer contribution * Education and further training: Cost sharing for specific job-related education and further training Only online applications via the application portal will be considered. Recruitment process * Submit application documents * Pre-selection of applications * Delayed video interview * Interview with HR & specialist department * Technical interview * Offer & contract issuance (Digital) Contact Frau Nicole Meillaud Talent Acquisition Partner [Apply via WhatsApp.](< *in%20Klubschule%20-%20Miduca%20AG>) No suitable positions? Set up a search subscription to receive suitable job offers conveniently by email. [Create job subscription](< >) j4id10400410a j4it0938a j4iy26a