Service Employee (Evening) 100%

Job Description – Service Employee Late Shift Position: Service Employee Late Shift Department: Food & Beverage / Service Superior Position: Restaurant Manager / F&B Manager Working hours: Predominantly late and evening shifts Main Tasks • Professional and warm care of our guests during the evening service • Independent management of an own service station • Preparation of the restaurant for the evening service including Mise en Place • Greeting, seating, and competent advice for guests • Taking food and drink orders as well as their correct forwarding • Professional serving of food and drinks according to the house standards • Advising guests regarding food, wines, and other drinks • Ensuring an attentive, personal, and efficient service flow • Active sale and recommendation of our food and drink selection • Professional handling of guest wishes, complaints, and special requests • Creation and control of guest bills as well as execution of the corresponding payment processes • Close cooperation with kitchen, bar, Front Office, and other operative departments • Preparation and execution of the restaurant closing after the end of service • Execution of the necessary cleaning, tidying, and closing work • Proper handover of important information to the responsible employees or the next shift • Compliance with hygiene, HACCP, safety, and quality standards • Careful handling of goods, operating resources, inventory, and work materials • Support during banquets, events, and other F&B areas if required Requirements • Professional experience in service, ideally in upscale hospitality or gastronomy • Enjoyment of guest contact and a pronounced host mentality • Well-groomed and professional appearance • Independent, reliable, and structured way of working • Resilience and flexibility, especially during high-frequency service times • Good team and communication skills • Readiness for regular shifts in the evening as well as on weekends and public holidays • Good German and English skills; other languages are an advantage • Good knowledge in food and drink service as well as ideally basic knowledge in wine service Responsibility The Service Employee in the late shift bears co-responsibility within their own area of responsibility for a smooth evening service, a constantly high service quality, and the satisfaction of our guests. In doing so, he/she represents the standards and values of the house at all times professionally and guest-oriented. German mandatory.