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R-0006048 - Area Sales Manager - 100%

Swisscom (Schweiz) AG

Employment type
Full-time
Location
Zürich
Company
Swisscom (Schweiz) AG, Alte Tiefenaustrasse 6, 3048 Worblaufen
Languages
German (fluent), French (fluent), English (fluent)
First posted
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PURPOSE Leadership of a team with a focus on operational activities. Responsible for ensuring that the team makes a significant contribution to achieving team goals (e.g., customer satisfaction, service quality, revenue, sales, etc.). MAIN TASKS - Coaches employees individually in their personal development and ensures or increases the quality of customer contact or contact with internal stakeholders (including employees). - Actively controls team performance both quantitatively (workload, team presence) and qualitatively, acting as a trainer within the organization. - Prepares information in a target-group-oriented and implementation-oriented manner and passes it on within the team. - Responsible for all leadership tasks, leads and organizes team meetings as well as bilateral discussions. - Agrees upon and evaluates individual contributions (competencies, development goals), determines compensation, recruits and selects employees, and is responsible for induction, support/coaching, as well as assistance with leadership tasks, e.g., through area management. - Controls the operational activities of the team with the aim of executing tasks efficiently, on time, and with high quality. - Takes on tasks from the department and works operationally. - Plans the deployment of employees, accompanies them, and aligns their activities with the achievement of team goals. INFLUENCE / RESPONSIBILITY - Influence on customer satisfaction as well as product and service quality: partially perceptible - Influence on decisions/visibility: mainly in the direct environment or within the department - Focus is predominantly on operational activity - Responsible for achieving team goals such as customer satisfaction, product and service quality, revenue/sales, etc. as well as for the contribution to the success of the department: partially - Responsible for the operational leadership and further development of the team - Diversity of projects/networking: low KNOW-HOW / EXPERIENCE - Several years of industry experience in IT, services, or telecommunications - Possesses a good technical, professional, or customer-oriented understanding - Interest and suitability for a leadership role present YOUR SKILLS - Degree (EFZ) in retail with proof of leadership. - Several years of professional experience in the telco industry. - Several years of leadership experience as a branch manager. - Goal and customer orientation as well as entrepreneurial thinking and acting. - Strong organizational talent in the planning, coordination, and implementation of sales activities. - Ability to lead, motivate, and coach field sales agents. - Confident appearance as well as enjoyment of teamwork. - Flexible, reliable, and independent way of working with strong communication skills.

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Posted 2 days ago

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