Service Manager, 80-100%

Work experience Experienced

Work location Zürich

Workload 80-100%

Start date by arrangement

Department IT

Employment type Permanent employment

Service Manager, 80-100% #

VZ is the leading independent financial service provider in Switzerland. We advise private individuals and companies on all topics related to money, manage assets, and offer attractive financial services. As a result, we are very successful and growing strongly. To strengthen our IT team, we are looking for a solution-oriented and committed personality in Zürich.

What awaits you with us ##

• Together with your team colleagues, you take responsibility for purchasing as well as partner and service request management of IT.
• You drive the further development of the ITSM platform (based on ServiceNow) and actively participate in the implementation.
• Together with the stakeholders, you ensure high data quality, consistency, and integrity of the CMDB.
• You manage existing partners, monitor contracts, and conduct tenders in compliance with our compliance requirements.
• You monitor service delivery towards our internal customers, optimize reporting, and ensure that quality and risk management are seamlessly implemented.

What you bring with you ##

• Completed studies or further training in computer science or business informatics
• Several years of experience in a comparable role, ideally in a financial services environment
• In-depth knowledge in the configuration of ServiceNow (workflows, forms, service catalog, reports, CMDB, ITSM processes)
• Sound knowledge of ITIL and process design
• Strong service orientation and a hands-on mentality

What we offer you ##

• In addition to an exciting and challenging activity in an interdisciplinary environment, you have the chance to help shape the development of a central IT Management Office through your initiative and commitment.
• You are also in the right place with us for your further education: We support you individually and, within the scope of the job profile, also support you with external further training.
• With us, you can freely choose your workload, so that more time remains for further education, family, sports, and projects that are important to you. The 24th and 31st of December are paid holidays for all employees.
• Anonymized satisfaction surveys regularly confirm that employees classify VZ as an above-average positive environment in which they can fully develop themselves. Become part of it too!

Our work culture also includes competing at ping pong or table football, toasting to the day together, and regularly celebrating festivals.

New projects, business areas, target segments, and markets leave room for your own ideas and initiatives.

Professional exchange, thinking and planning together; but also fun and the opportunity to get to know the team outside of the work environment.

Summer, sun, and hundreds of employees from all parts of Switzerland are the ingredients for the annual summer party on the shores of Lake Zürich.

Regular exchange with mentors is not always just about technical matters.

GrowthNew projects and markets offer room for your own ideas and growth

BenefitsWe invest in you. You can find all benefits here

CollaborationWe work together in a networked, cross-location manner and at eye level

Would you like to know more about us?

Your work location ###

Your contact person ###

David Speck
Senior Recruiting Manager

+41 44 207 27 27

VZ VermögensZentrum
Gotthardstrasse 6, 8002 Zürich

VZ VermögensZentrum
Gotthardstrasse 6, 8002 Zürich

VZ VermögensZentrum (Headquarters)
Recruiting
Maximiliansplatz 12, 80333 München
www.vermoegenszentrum.de

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