Team Lead MIPS Operations

• 10 septembre 2026
• 100%
• Indefinite duration
• Thurgauerstrasse 35, 8050 Zürich
• Log in to see the salary estimate from jobup.ch

What you should know about us ##

The Emil Frey Group is not only a Swiss family business with over 100 years of experience, but also one of the leading companies in the automotive industry. Quality, tradition, innovation, and customer orientation are the supporting pillars of the company. The focus of activities lies on the import of automotive brands, the operation of garages, the logistics of spare and accessory parts, as well as the provision of financial services.

Emil Frey Digital AG belongs to the Emil Frey Group and is a full-service communication service provider for the automotive industry as well as responsible for digitalization within the Emil Frey Group.

MIPS (Marketing Information & Processing System) is a central component of the group-wide ecosystem and supports marketing processes as well as digital services for importers and dealers. To strengthen our team in Zürich Oerlikon, we are looking for, effective immediately or by arrangement, a

Team Lead MIPS Operations
In this role, you will take over the leadership of the operations team and ensure the stable, efficient, and customer-oriented operation of the platform.

Team Lead MIPS Operations #

Your tasks ##

• Leadership and development of the MIPS team: Functional and personal leadership, goal definition, resource and capacity planning, as well as coaching and further development of employees
• Ensuring the operative operation of MIPS: Responsibility for a stable, secure, and efficient operation of the Marketing Information & Processing System as a central component of the group-wide INSiDE ecosystem
• Management of daily operative business: Coordination and prioritization of operative task and order processing as well as ensuring high service quality and timely processing of support requests
• Incident, problem, and change management: Responsibility for the corresponding processes as well as continuous optimization of workflows, system stability, and service quality
• Advice and support for internal customers: Support for importers, dealers, and internal specialist departments with operational questions as well as with the optimization of MIPS usage
• Collaboration in the SAFe environment: Close coordination with Business Owners, Product Owners, and the MIPS Development Team, participation in PI Planning, as well as ensuring the operative feasibility of planned features
• Release, rollout, and operation coordination: Planning and support of releases and rollouts as well as coordination of operational requirements and maintenance windows in cooperation with Development and the involved stakeholders
• Quality assurance in 1st and 2nd level support: Ensuring smooth operation and continuous improvements
• Documentation, communication, and knowledge transfer: Ensuring operational and system documentation in Jira and Confluence as well as demand-oriented implementation of workshops and training for different user groups

Your profile ##

• Completed training or studies in management, marketing, business consulting, or application development
• Several years of experience in leading complex IT and/or marketing projects
• Experience in consulting and in the operative leadership of project teams
• Experience in cooperation between operations, business, and software development
• Very good knowledge of Atlassian tools (Jira, Confluence) as well as ideally experience with Censhare, CDN, omnichannel publication and shop systems
• Strong communication, cooperation, and organizational skills as well as customer and service orientation
• High degree of initiative, flexibility, teamwork, and service orientation
• Very good German and English skills in spoken and written form

What we offer you ##

You will find a new challenge with exciting tasks and much more with us:

• Numerous discounts (new and used cars, service work and spare parts, vehicle and health insurance, fuel cards, hotels, and much more)
• Your own, attractive pension fund as an independent pension institution
• A long-term company perspective
• Individual further education and development opportunities
• At least 25 days of vacation

How you can contact us ##

We look forward to receiving your complete application (including CV, work certificates, etc.) via the link "!".

For reasons of better readability, simultaneous use of the linguistic forms male, female, and diverse (m/f/d) is avoided. Female and other gender identities are expressly included. For us, diversity also means that people work together in teams that achieve the best possible results through their uniqueness and difference. We are convinced that a diverse workforce, as well as an integrative culture, enables us to reach our full potential.