Conference & Event Coordinator 100%

Conference & Event Coordinator 100%

• Acceptance of reservations for meeting rooms, conferences, town halls, innovation spaces, etc. via telephone, email and personally on-site
• Creation of reservation confirmations as well as coordination and planning of events in the internal reservation tool
• Clarification and exact documentation of customer needs and requirements
• Conducting professional detailed arrangements
• Individual support of customers during the events and ensuring a smooth process
• Close cooperation with the involved departments such as catering, facility management and technology as well as other external service providers
• Completed training in the hotel industry or KV training in a service-oriented environment
• Several years of professional experience in 5-star hotels or in high-end gastronomy in the area of reservation, event coordination or banquet
• Fluent German and English skills, other languages an advantage
• Excellent IT skills (MS-Office) and ideally good user knowledge of a reservation tool desired
• Strongly developed organizational talent and very good communication skills
• High service mentality and great willingness to go the extra mile
• Well-groomed appearance
• Impeccable reputation (criminal and debt enforcement register extract)
• Wide range of internal development opportunities
• Employee celebrations and appreciation programs
• Attractive own ISS Schweiz pension fund
• Favourable mobile subscriptions from Swisscom for the whole family
• Staff offer platform with attractive discounts and special conditions
• Structured onboarding in the initial phase